Privacy Policy

Last updated: November 2025

Move Sport Ninja Academy (“Move Sport,” “we,” “our,” “us”) is committed to protecting the privacy of our members, families, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, register for classes or memberships, attend events, or interact with our communication systems.

By using our website or registering for any program, you agree to the terms described below.

Move Sport Ninja Academy collects phone numbers solely for one-to-one SMS communications related to class updates, membership information, account notifications, rewards program messages, and occasional offers for camps, parties, or private lessons. Message frequency varies. Reply STOP to opt out.

1. Information We Collect

We collect the following types of information:

A. Personal Information Provided by You

When registering for a class, membership, event, camp, or party, you may provide:

  • Parent/Guardian name

  • Child/Participant name

  • Date of birth

  • Email address

  • Phone number

  • Emergency contact

  • Payment details (processed securely by third-party providers)

  • Medical or allergy notes (optional)

B. Automatically Collected Information

When visiting our website, we may collect:

  • IP address

  • Device and browser type

  • Pages visited

  • Time spent on site

  • Cookies (see Section 10)

C. Photos & Media

We may capture photos or videos of classes, events, or competitions for marketing or social media purposes. You may opt out anytime by contacting us.

2. How We Use Your Information

We use collected information to:

  • Manage memberships, class bookings, and attendance

  • Send schedule reminders and account updates

  • Communicate urgent facility information (closures, delays, weather)

  • Administer billing and payment processing

  • Track and manage our rewards/points program

  • Provide customer support

  • Improve our programs and website

  • Send optional updates about camps, parties, special events, and promotions (with consent)

We never sell or rent your information to third parties.

3. SMS Communication & Consent (Twilio-Compliant)

By providing your phone number during registration, you consent to receive SMS messages from Move Sport Ninja Academy.

These messages may include:

  • Class reminders and schedule updates

  • Membership or account notifications

  • Facility updates and urgent alerts

  • Rewards/points program updates (referrals, attendance bonuses, etc.)

  • Occasional promotional offers for camps, parties, and private lessons

Message frequency varies. Standard carrier rates may apply.

Opt-Out

You may opt out of SMS anytime by replying STOP.

Help

Reply HELP or contact us at movesportaustin@gmail.com.

Phone numbers are never shared or sold.

4. Email Communication

By registering, you consent to receive email communication about:

  • Booking confirmations

  • Class changes or cancellations

  • Membership updates

  • Camp or event information

  • Optional promotions (you may unsubscribe anytime)

5. Children’s Privacy

We handle children’s information with the highest level of care.
We only collect information necessary for class registration, safety, and communication with parents or guardians.

We do not knowingly collect personal information directly from children under 13 without parental consent.

6. Payments & Financial Information

We do not store full credit card numbers or payment details on our servers.

All payments are processed securely by third-party providers such as:

  • Stripe

  • Glofox/ABC Fitness Solutions

These providers use industry-standard encryption and security compliance.

7. Data Sharing with Trusted Vendors

We may share necessary information with trusted service providers, including:

  • Glofox (membership & scheduling software)

  • Twilio (SMS communication)

  • Stripe (secure payment processing)

  • Email providers

  • Website analytics tools

These vendors are used only to operate our business functions and cannot use your data for their own purposes.

8. Data Retention

We retain your information only as long as needed for:

  • Membership management

  • Legal or financial reporting

  • Customer service and safety

If you cancel your membership, you may request deletion of your account data anytime.

9. Your Rights

You have the right to:

  • Access your information

  • Request updates or corrections

  • Request deletion (where legally permissible)

  • Withdraw SMS or email consent

  • Ask questions about how your data is used

Contact us at movesportaustin@gmail.com to submit requests.

10. Cookies & Website Tracking

Our website uses cookies and similar technologies to:

  • Improve performance

  • Analyze website usage

  • Enhance user experience

  • Track marketing effectiveness

You may disable cookies in your browser if preferred.

11. Security

We take reasonable technical and administrative precautions to safeguard your personal information. However, no internet transmission or database is 100% secure, and we cannot guarantee absolute protection.

12. Updates to This Policy

We may update this Privacy Policy as needed to reflect changes in our services or legal requirements. Updated versions will be available on this page with a revised date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

📧 movesportaustin@gmail.com
📍 Move Sport Ninja Academy
16808 Joe Barbee Drive
Round Rock, TX 78664